Advance Plumbing Heating & Air

Craig is the best. My heat pump likes to break during 3 day holiday weekends when the temps are at record levels. Somehow Craig manages to get there and get things back up and running in no time. My entire family calls these folks for service. Very happy.

If this company runs like the employee drive I wouldn't do business with them. I was getting on I26 at the 526 off ramp pulling a trailer and was cut off by an Advanced employee very unprofessional and unsafe. This is the truck as we were stopped in traffic.... again unprofessional and unsafe

I used Advance to service my HVAC unit a couple of times. When my AC went out a month after they had serviced the unit they put me on the schedule for the next day. I called the next day around 2:30 (Friday) and was told I was the next person on the list. At 4:45 I called to find out how late the technician was working but had to leave a message as I got their voicemail. I never got a return phone call nor did the technician ever reach out that day. I found an email address for the service manager on their website and sent a message but never got a return email. By this time my house was over 90°. On Saturday I dialed for dollars and found another company who was at my house by 9:30 and fixed the problem in 45 minutes. Come Tuesday I got a call from Advance wanting to know if I would be available between 12:00 and 5:00.... A little late to the party don't you think?

Introduced to these folks thru our contractor who used them to install a new outdoor shower. The shower worked great for about 6 weeks and then suddenly stopped working at all. So why the 5 star review for them? Because they came promptly to investigate and did not give up until they got everything running smoothly again. Also, each of the Advance employees I dealt with were courteous, reassuring, and professional. I appreciate that they they made things right without any hassle. Rare these days! Give them a call.

Advanced plumbing saved me over 4K! Little did I know, my parents have been using them for over 20 years. If I had called them the first time, I would have saved so much more. Honest as they come. Would not recommend anywhere else.

The technician was very friendly, but the office does not return phone calls. I called in 4 times to double check when the technician would come to fix my AC and not a single phone call was returned. An entire day has been wasted waiting on this company. If you are in a hurry to have your Air Conditioning fix I would not recommend using this company.

I don't know who these nasty reviewers are but we have been using Advance Plumbing Heating and Air for at least a decade. We have nothing but polite and respectful conversations from Chris and responsible treatment by all of their technicians. We live in Mt Pleasant. I think the reviewers are obviously dealing with another company.

LOVE Advanced Plumbing Heating and Air and have been using them for multiple commercial properties and my residence for at least a decade or more. They are ridiculously honest, hardworking, and are affordable. We compared their pricing to replace our home air conditioner and they offered the best unit at the best price. I strongly recommend them to everyone. Thank-you, Norm Delson Electric Red & Delson Computer Charleston SC